Hockey Program Lead - Woodman's Sports & Convention Center

HOCKEY PROGRAM LEAD - Woodman's Sports & Convention Center

Sports Facilities Management, LLC

LOCATION: Janesville, WI

DEPARTMENT: OPERATIONS

REPORTS TO: GENERAL MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Woodman's Sports & Convention Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Janesville, WI You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Woodman's Sports & Convention Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Hockey Program Lead is responsible for all hockey related activities, such as leagues, events, Learn-to-Play, hockey camps/clinics, teams, as well as supervising hockey instructors and scorekeepers. This position is responsible for creating a first-class programming experience for all participants, coaches, officials, and spectators across all our offerings.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Directly align with the SFM Statement and Core Values
• Provide effective training, workflow structure, and leadership for hockey programming
• Oversee the recruitment and training of hockey coaches; actively recruit new players and teams
• Effectively manage all aspects of the program/camp registration process; create efficient purchasing/registration experience for all programming customers
• Assist in creating a fair and competitive playing experience for all participants
• Coordinate with Skate School Lead for scheduling ice time and programs
• Build relationships and communicate effectively with guests; ensure teams and guests keep locker room neat and clean
• Assist in maintaining a clean and safe environment for guests and team members
• Serve as MOD as necessary
• Other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Experience and success in customer service and programming administration preferred
• 3+ years in the hockey industry required
• USA Hockey Certified Coach required
• Must have experience in programming setup
• Must have knowledge of recreational/facility management software programs
• Must have excellent interpersonal and problem-solving skills
• Must be a team player
• Must have excellent verbal and written communications skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
• Must be able to work a flexible work schedule (e.g., nights, weekends, holidays, and long hours)
• Must possess current CPR/AED/First Aid certification or must be willing to obtain them within 90 days of hire

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
• Will be required to work in cold environments for extended periods of time
• Will be required to operate a computer